A Co-op website advertising a price-match scheme with Aldi was misleading for failing to compare similar products, the UK's advertising regulator has ruled.
The Advertising Standards Authority (ASA) started looking into the scheme after Aldi handed a list of 45 items used by the Co-op in an ad promoting its offer last August.
Aldi did not believe these were fair comparisons.
Just to fill the gap here, the ad stated:
"Everyday Essentials price matched to Aldi"
And, in smaller text, it added:
"We match the prices of certain Co-op products against comparable products available at Aldi."
Here's how it looked...
The ASA did actually find there were products that were an exact match, both in variant and size - such as the Seeded Loaf, Tiger Bloomer, White Toastie Loaf and Wholemeal Loaf.
Some products, however, were matched to similar alternatives where no identical product was sold at Aldi.
This included:
- Co-op's Linguini Pasta with Aldi's Cucina Spaghetti;
- Co-op's Summer Fruits Flavoured Still Spring Water with Aldi's Apple & Blackcurrant Flavoured Still Water;
- and Co-op Meaty Chunks in Jelly with Turkey with Aldi's Earls Meaty Chunks with Chicken in Jelly.
The ASA also found, in some cases, products were compared with a less similar alternative. That's despite a closer match sold elsewhere by Aldi.
One such example was Co-op matching their Wholemeal Farmhouse Loaf with an Aldi White Farmhouse Loaf.
Co-op said Aldi did not sell a Wholemeal Farmhouse Loaf and that the bread being a "farmhouse" style was a more significant detail than the loaf being wholemeal.
Here's what the ASA had to say:
"...because Aldi's nearest comparable individual product had not always been selected by Co-op for inclusion in the price match, and because no sufficiently prominent information was provided or adequately signposted to explain how products were deemed 'comparable', and to verify the claim, we concluded that the basis of the comparison had not been made clear and that the ad was therefore misleading."
A Co-op spokesman said they ensure "the product comparisons utilised in our Aldi price-match offer are presented clearly on our website to enable shoppers to easily verify the matches".
"In response to the ruling, we have now made changes to our T&Cs online," they added.
'Look beyond the label'
Retail editor at consumer rights group Which?, Reena Sewraz, said Aldi "almost always comes out as the cheapest supermarket in our monthly pricing analysis".
"...so price-match schemes can sound like a win for shoppers, especially for those who don't have an Aldi nearby or prefer to shop elsewhere," she added.
"But this ASA ruling underlines why price-match claims should be treated with caution. Previous Which? research found that some price-matched products weren't like-for-like on ingredients, quality or pack size.
"Shoppers shouldn't assume a price match guarantees the same product or the best value - it pays to look beyond the label and check what you're really getting."